LAVERA STORE POLICIES

At LAVERA, we care about providing you with a safe, smooth, and reliable shopping experience. Please read our policies carefully before placing your order

No Return Police only Exchange Police 

🔄 Exchange Policy

Eligible products may be exchanged according to our 7-Day Exchange Policy, provided the item has not been damaged, broken, worn improperly, altered, or modified by the customer.

🛡️ Parcel Safety

Every jewelry order is carefully packed before dispatch to help protect your product during transportation. Customers are encouraged to check the parcel condition upon delivery.

📞 Customer Support

For any issue regarding your order, please contact the LAVERA support team as soon as possible. We are always happy to assist you and work toward a suitable solution.

Thank you for shopping with LAVERA — where every piece is packed with care and delivered with love.