LAVERA STORE POLICIES

At LAVERA, we care about providing you with a safe, smooth, and reliable shopping experience. Please read our policies carefully before placing your order.

💳 Payment Policy

• Cash on Delivery (COD) is available on eligible orders.
• You can select Cash on Delivery at checkout or request COD when confirming your order.
• For COD orders, do not pay the rider before checking the parcel condition. Please inspect the parcel for any visible damage before making payment.
• For prepaid orders, payment must be completed before your order is processed and dispatched.

📦 Delivery Policy

• We aim to process and deliver your order as quickly as possible.
• Delivery time may vary depending on your location, courier service, weather, and other circumstances beyond our control.
• Once your order has been dispatched, tracking or delivery updates will be provided upon customer request.
• Please ensure that your delivery address and contact information are correct when placing your order.